Security Policy
Encryption standards, private key protection, incident response, and responsible disclosure for iCloser
Security Policy
Security Overview
iCloser explains security through platform design, self-custody architecture, and compliance controls. We do not describe security as a guarantee. Instead, we explain how asset control, transaction transparency, and regulated-service controls are structured across the platform.
Self-Custody Wallet Model
iCloser provides a self-custody wallet experience for supported digital asset functions.
Your assets remain under your control. Private keys are intended to remain under user control, and iCloser does not custody user funds in self-custody wallet functions.
- User-controlled wallet architecture
- No representation that iCloser can freely move assets from user-controlled wallets
- Digital asset ownership remains tied to user-controlled wallet credentials
- Access to regulated services may require separate review and eligibility checks
How iCloser Communicates Security
We communicate security through specific mechanisms rather than broad marketing claims.
🔐 Self Custody
Users control the wallet layer used for supported self-custody features.
⛓️ Blockchain Verification
Transactions are designed to interact with public blockchain infrastructure rather than a closed internal-only ledger model.
🛡️ Risk Controls
AML and transaction review controls are applied when users access regulated interfaces.
🏦 Licensed Partners
Regulated payment functions are supported by licensed institutions or authorized partners where available.
Application and Account Security
- Account protection controls may include password-based access, verification flows, and additional identity checks where required.
- Access to sensitive features may be limited, reviewed, or denied based on risk, jurisdiction, or partner requirements.
- Communications between users and platform services are designed to use secure transport protocols.
- Operational logs and compliance records may be retained to support platform security, investigations, and legal obligations.
Regulated Service Controls
Some features within the iCloser ecosystem connect to regulated financial services. These services are subject to additional controls.
- Eligibility and onboarding checks
- Risk-based AML review
- Jurisdiction screening
- Partner approval and service availability limitations
App availability does not mean that every product or feature is available in every country, region, or user scenario.
User Responsibilities
Users also play an important role in maintaining account and wallet safety.
- Protect device access credentials and authentication methods
- Do not share verification codes, passwords, or recovery information
- Use only official iCloser distribution channels and verified communications
- Review wallet addresses and transaction details carefully before confirming any blockchain interaction
- Report suspicious activity or possible account compromise promptly
No Security Guarantee
No digital platform can eliminate all risk. Digital assets, connected devices, network environments, and third-party dependencies all create potential security risks. Users should evaluate whether self-custody, blockchain transactions, and regulated-service access are appropriate for their needs.
Contact
For security-related questions or to report a security concern, please contact:
Technical Support: bokang@icloser.xyz
General Inquiries: jimlai@icloser.xyz